24 February 2027 15:45 - 16:15
Fireside chat | Net revenue retention is your weakest assumption: Forecasting renewals, expansion and churn honestly
NRR carries more of the plan than most models admit. A few points of slippage in renewals or expansion can wipe out the growth the business is planning to fund, and it’s often the first assumption investors and boards question.
In this fireside, a VP of FP&A and a head of investor relations compare notes from both sides of the forecast. One builds the number, and the other hears what the market doesn’t believe about it. They’ll get into where optimism creeps into retention assumptions, which leading indicators actually predict a miss, and how to tell the board before the quarter does.
Key takeaways:
- Where retention forecasts most often go wrong, and how to pressure-test them
- The leading indicators that predict renewal, expansion and churn misses
- How to present NRR risk to the board while there’s still time to act