SVP, Finance & Operations
Freshworks
Madhuri Koneru is SVP of Finance and Operations at Freshworks, where she leads global revenue operations for a high-growth SaaS organization.
With more than 20 years of experience, she has built, scaled, and modernized SaaS businesses from early growth stages through IPO readiness and public company operations, partnering closely with executive teams to drive clarity, rigor, and disciplined execution.
Her expertise spans the full monetization lifecycle, including deal desk, quote to cash, pricing, renewals, revenue accounting, commissions, and forecasting. Madhuri has led global accounting, audit readiness, and GTM finance functions across both private and public companies, building durable systems that enable sustainable growth.
Earlier, as a founder, she built a multi-tenant SaaS platform for revenue recognition and forecasting, translating complex accounting standards into product architecture while working hands-on with engineering teams, and enterprise customers and partners.
Madhuri is driven by solving complex challenges and turning strategy into execution. She is passionate about developing strong leaders, building teams that scale alongside systems, and creating high-performing organizations designed to endure.